Privacy Statement of Coaching Support

 

Privacy Statement
This is the privacy statement of Coaching Support and its underlying labels. In this statement, we explain how we handle the personal data we obtain in our interactions with you. Coaching Support complies with the provisions of the GDPR (General Data Protection Regulation).

 

Collected Personal Data
We do our utmost to protect your data. We require personal data to ensure our services to you. Coaching Support processes this personal data because you use our services and/or because you provide it to us yourself. Coaching Support processes data for the following purposes:

  • Providing and invoicing our services;
  • Handling your assignments and informing you about their progress;
  • Taking measures to improve our services and providing information or offers.

 

Minors
Coaching Support does not intend to collect data from individuals under the age of 18. Therefore, we do not offer services to minors. We advise parents to be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us, and we will delete that information.

 

Security
For data transmission, we use the SSL security system (Secure Socket Layer) in connection with 128/256-bit encryption. This technology provides the highest level of security and is, for example, also used by banks to secure data during online banking. All payment methods we offer are extensively secured by this standard. You can recognize that your data is being transmitted in encrypted form by the symbol of a key or closed lock in your browser’s status bar.

 

Website Visit Data
We receive data from your visit to our website. Examples include cookies. We use this data to gain a better understanding of our customers and to develop and adapt our services and website to your personal preferences. We use Google Analytics on the site to analyze the performance of the site and measure the effectiveness of traffic sources. Google may provide this information to third parties if Google is legally required to do so, or to the extent that third parties process the information on Google’s behalf. We have no control over this. We have not allowed Google to use the analytics information obtained for other Google services. The information Google collects is anonymized as much as possible. Your IP address is explicitly not provided.

 

Cookies
We use some cookies on this website. For more information about cookies, see our cookie statement.

 

Social Sharing Features
Our websites include buttons to promote (“like”) or share (“tweet”) web pages on social networks such as Facebook, Twitter, Google+, and LinkedIn. These buttons work through pieces of code originating from Facebook, Twitter, and LinkedIn themselves. Through this code, cookies are placed. We have no control over this. Please read the privacy statements of Facebook, Twitter, Google, and LinkedIn (which may change regularly) to understand what they do with your (personal) data processed through these cookies.

 

Data Retention Period
When your service with us ends, we retain some data based on legal retention periods. We delete data that is no longer needed. After the legal retention period, we destroy all data.

 

Sharing with Others
Coaching Support only provides information to third parties if this is necessary for the execution of our agreement with you, you have been informed about it, or to comply with a legal obligation.

 

Your Privacy Rights
You have the right to access your personal data (Article 15 of the GDPR) and the right to request the correction or deletion of your personal data (Article 16 of the GDPR). If you want to know what personal data Coaching Support processes about you, you can submit a written access request. Coaching Support will process your request within 4 weeks.

If your data is found to be incorrect, incomplete, or irrelevant, you can submit an additional request to have your data corrected or supplemented.

You can send your written requests to:

Coaching Support Access Request GDPR
Vier Heultjes 20,
5161 PW Sprang-Capelle,
The Netherlands.

To prevent misuse, we may ask you to adequately identify yourself. If the request concerns access to personal data linked to a cookie, you should also send a copy of the cookie in question. You can find this in your browser settings.

 

Changes
This privacy statement may be amended. This will only occur if new or additional legal requirements arise. Coaching Support aims to comply with the law and explicitly does not want to misuse your data. Any changes will be announced on this page.